Reference

What Our Privacy Policy Covers, In Short

One page, plain English: what we hold on your account, why a wallet transfer record exists, and how you ask us to correct it.

Phone-number sign-inWallet transfer recordsCookie controls in your browserCorrection requests by chat

Explore the Lobby Read FAQ

The Account Data We Keep, Wallet to Withdrawal

77abv Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep your account data to the minimum a working cashier desk needs. When you register, we hold your mobile number, your display name, a date-of-birth check and the wallet number you will pay from. When you deposit through bKash, Nagad or Rocket, the payment record

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carries a transaction reference, the amount and the time — no more than that. Those records exist so a withdrawal can be matched to the deposit that funded it, and so our team can trace a transfer that sits pending. We do not sell your data,
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and we do not hand your wallet number to anyone outside the payment chain and our own support team. Marketing messages only go to numbers that opted in, and each one carries a way to switch them off. Some data stays longer than the rest. Transaction
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history is held because a payment dispute or audit check can arrive months later. Login logs are kept for a shorter window so we can spot a session that does not belong to you. Once retention runs out, records are deleted or stripped of anything that
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points back to you. Your local law decides what we may hold and for how long, which is why access, the account itself and the services on offer depend on your local law and eligible regions. Where a rule in your area asks for something different
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from this page, that rule wins and we will tell you what changes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

COOKIES AND ACCESS

Cookies, Sign-In Codes and Record Retention

Cookies here do three jobs: keep you signed in, remember your language and currency, and give us a rough read on which pages get used. You can block the last one from your browser and the lobby still loads. Sign-in security sits with a one-time code sent to the mobile number on file whenever a new device appears. Retention follows the same logic — wallet records last as long as a payment dispute is possible, login logs far shorter. Anything you want corrected starts with a message to support.

Cookie choices

Session cookies keep you signed in; preference cookies remember your language and currency. Analytics cookies can be blocked in your browser settings and the lobby still loads as normal.

Sign-in checks

A one-time code goes to the mobile number saved on your account whenever a new device signs in. That code is the quickest way to block someone else reaching your wallet balance.

Record retention

Wallet transfer records are held while a payment dispute is still possible. Login logs are kept for a shorter stretch. After that the data is deleted or cleared of anything that identifies you.

Changing your data

Want a copy, a correction or a deletion? Message support from your account and state which record you mean. We verify the login first, then reply with what was changed.

POLICY CONTACT

Where Your Privacy Questions Go

Privacy questions about your 77abv account go to a real desk, not a form that disappears into a queue. Live chat is the quicker route when the question touches a bKash, Nagad or Rocket transfer, because the agent can pull the reference while you are still on the screen. For a written trail, use the support email saved on your account page. Say which record you want changed and add the wallet number you registered with.

Privacy Questions Bangladesh Players Ask Us

The questions below come up in chat most weeks, so we keep the answers here where you can read them before you open an account. If yours is not covered, send it to support with your registered wallet number and we will answer it directly.

Your mobile number, a password, a display name and the wallet number you will pay from. After your first bKash, Nagad or Rocket transfer we add the transaction reference and the amount.

Only where the payment chain needs it — your wallet provider and the bank side that clears the transfer. Our support team sees the reference, never your PIN, and we do not sell data.

Yes. Message support from inside your account and say you want a copy. We confirm the request against your login, then send the records tied to that account, wallet transfer history included.

Long enough to answer a payment dispute or an audit check, which can come months after the transfer. Login logs are kept for a shorter stretch. Once that window closes, the record is removed.

The data we record stays the same for bKash, Nagad, Rocket and Upay. What changes is the reference format the wallet sends back — a Bank Transfer deposit carries an account number instead.

Live chat for anything urgent, especially a payment that looks wrong. For a written trail, email from the address saved on your account. Say which record you want checked and we reply there.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Bonanza InfoDragon Tiger Bangladesh

What Our Privacy Policy Covers, In Short

Cookies, Sign-In Codes and Record Retention

Where Your Privacy Questions Go

Privacy Questions Bangladesh Players Ask Us

01 What data does 77abv collect when I open an account?

02 Do you share my wallet details with anyone?

03 Can I ask for a copy of my records?

04 How long do you keep my transaction history?

05 Does the policy change if I use a different payment method?

06 Who do I contact about a privacy problem?

Privacy Policy

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